Contact us today to see how we can help

Do you need help?
Pillars provides a family support service which is free, confidential and non-judgemental.

If you live in Auckland, Waikato, Canterbury and Southland and can answer ‘yes’ to the following questions, then please email or phone us to have a chat.

Email us today or Call on our free phone number 0508 pillar
This service is for you if:

•You are the parent or caregiver of a child who has a parent in prison. (You do not have to be in a relationship with the person in prison.)

•You live in South Auckland, Hamilton, Christchurch and Invercargill.

• You are willing to talk to a Pillars Social Worker to help with some of the challenges you have

Our Pillars team can provide you with advice on:

• How the court and prison systems work

• How government departments work and what they can offer you e.g. Work and Income, Oranga Tamariki, Housing NZ

• How to cope with separation from your family member and the grief that may arise

• Parenting skills and helping your child deal with the changes

• Self esteem and assertiveness in dealing with life

• Budgeting

• Other issues which may arise for you

How does it work?

We can arrange for a family/whanau worker to meet with you and your children to discuss your needs and any difficulties you may have. All our friendly, professional workers specialise in issues for children of prisoners so you work alongside them in confidence. We respect your privacy and our service is non-judgemental.

You are free to ask any questions or tell us any concerns when your family/whanau worker first visits you. You may decide you do not need support at this time or would like to think further about receiving support. If you do decide to go ahead with Pillars support, the family/whanau worker will make another time to talk with you within a week.

Various levels of support are offered depending on your needs. If your children are aged between five and 18 years, you may choose to refer them to the Pillars mentoring programme. You can discuss this with your whanau/family worker and understand what is involved.


If you would like to make a referral please click here or call 0800 Pillar, 0508 745527.